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Project Quality Management
Our Customers are People
Connecting with the people and building trust
 
Executive overview
 ISO 9001…2000 requirements
 
Quality processes needed to ensure the project will satisfy the needs for which it was undertaken.
  1. Initiate the quality plan
  2. Plan the quality plan
  3. Execute the quality plan
  4. Monitor and control the quality plan
  5. Close the successful project and document lessons learned
 
 

Quality Policy

 
•Michigan Switchgear will strive to meet or exceed customer specifications and expectations and seek continuous improvements

 

Quality responsibility and implementation

 
  • Do each project right the first time, every time
  • –Prevention during rebuild, refurbish and test rather than inspection after
  • –Team ownership
  • –Upper management responsibility
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Quality Process

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Quality Planning

•Identify which quality standards are relevant to the project and determining how to satisfy them
–Meeting or exceeding International Electrical Testing Association (NETA) acceptance testing specifications
–OSHA / NFPA 70E Compliance requirements
•Quality Assurance
•Evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards
•Quality Control
•Monitoring specific project results to determine if they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance
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